A help or support desk located offshore in India, consisting of ordinary people provided a manual for providing fixes, but have no knowledge otherwise. An offshore support line where ordinary non-skilled workers read off a script to provide support.
Hambali used create sabrys, now he works the Bangalore Helpdesk. I called the Bangalore Helpdesk, and they told me to do the needful and reboot my computer. Satin Slipper used to work on the Bangalore Helpdesk, but he used to send too many needful rocket when he was frustrated.
by Lefty John March 08, 2010
An off-shore, remote technical or other customer service center, usually third-party to the company it serves and located in India or elsewhere in the eastern world, whose agents‘ language barriers and lack of sufficient cultural familiarity make for egregiously poor service.
I explained to the Himalayan helpdesk agent that my brand new Dell laptop exploded when I plugged it in. He responded in a thick eastern accent, "Yes, yes, I see the trouble you are having today Mr. Jake, and I am sorry, but I will be more than happy today to assist with this. Have you tried, first, restarting the computer?"
by ChubbyBen January 08, 2025
Employee 1, "My desk phone was not working, but as soon as I emailed helpdesk it started working. "
Employee 2, "Bro that's the helpdesk effect."
Employee 2, "Bro that's the helpdesk effect."
by JBlocka May 09, 2016
A place where computer and network problems go to live (and never be solved), usually with desks...but very little help.
by JacquesGreen220 November 24, 2021