The process by which training is provided en masse, in a brochure format. With key information missing for those who are on the frontline and responsible for servicing the customer.
Customer: Hi, could you assist me in generating a report from (insert any software here)? I have been trying for hours and can't get the reports to work.
Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.
Customer: I did that but nothing happens.
Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.
Customer: @*@*@*@*@*@*@*@*!!!!!
Poor customer had an older version of Adobe Reader which was not compatible with the software.
Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.
Customer: I did that but nothing happens.
Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.
Customer: @*@*@*@*@*@*@*@*!!!!!
Poor customer had an older version of Adobe Reader which was not compatible with the software.
by thisisnuts January 27, 2013
Get the brochure trainingmug. by pornhublive69 February 14, 2021
Get the Shock’s Trainsmug. When a group of girls get together and finger each other. Compare to the male form of a circle jerk but for females.
by PokemanMonster November 18, 2019
Get the Finger Trainmug. by Tman11 August 17, 2021
Get the Cronin Trainmug. 1. a group chat that is full of people who consistently REK one another and talk about stupid things 24/7
2. A metaphorical train that holds people that have been rekt
2. A metaphorical train that holds people that have been rekt
1.
Did you check "The Rekt Train?"
Are you kidding? I have 1,450 unread messages from that thing.
2.
Has Jonah gotten off the rekt train?
No. He never has, and he never will. He's always being rekt.
Did you check "The Rekt Train?"
Are you kidding? I have 1,450 unread messages from that thing.
2.
Has Jonah gotten off the rekt train?
No. He never has, and he never will. He's always being rekt.
by espolavirus March 8, 2015
Get the The Rekt Trainmug. by goingoncegoingtwice September 30, 2010
Get the Yawn Trainmug. by The Horny Batman March 13, 2011
Get the Muff Trainmug.