Definitions by innards

churn rate

The rate at which customers / subscribers / sumbitters stop using a product or service divided by the average number of customers / subscribers / submitters. Useful for determining growth trends versus customer satisfaction.

AOL's high churn rate indicates a low level of customer satisfaction.

churn rate by innards November 29, 2003

scrud 

This word derives from the Old English for 'shroud' and eventually became part of the word scrotum, since a shroud, like a scrotum, is "something that covers, veils, etc."

Beowulf donned his battle-scrud.

scrud by innards November 29, 2003