Come Correct Or Come Offline - The acronym used for sellers who possess extreme incompetence whilst selling goods online. These sellers do not pay attention to the orders and normally rush the order out (usually from their mums cellar/basement) to make a quick buck or pound. They are typically found on eBay as they usually do not have the intelligence to run their own site.
In unusual circumstances the seller does often have a site offering a customer service support team. The customer service is usually shabby and nothing more than probably themselves answering the questions posted in there own time. They normally answer questions to your problem with generic ones, rather than investigating and answering your question as an individual.
A good example of this is when you have login problems and request an email link to reset your password and it does not arrive. "They" then send you an Email normally insulting your technological intellect asking you to do something you have already done such as "Have you checked your Junk Email Folder?" The problem normally lies with their technology and/or the lack of "due attention and care" from the seller.
Another favorite from this type of seller is to tell you that your a liar and the events you have described never even took place.
In unusual circumstances the seller does often have a site offering a customer service support team. The customer service is usually shabby and nothing more than probably themselves answering the questions posted in there own time. They normally answer questions to your problem with generic ones, rather than investigating and answering your question as an individual.
A good example of this is when you have login problems and request an email link to reset your password and it does not arrive. "They" then send you an Email normally insulting your technological intellect asking you to do something you have already done such as "Have you checked your Junk Email Folder?" The problem normally lies with their technology and/or the lack of "due attention and care" from the seller.
Another favorite from this type of seller is to tell you that your a liar and the events you have described never even took place.
You Sent me the wrong color! I specifically asked for you to send it in BLUE. CCOCO "Come Correct Or Come Offline (COOCO)"
by Durty Gage August 15, 2015
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