Search
Home page
Browse
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
#
Store
Blog
World
Advertise
Add a definition
User settings
Browse
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
#
Store
Blog
World
Advertise
Search
resolve rate
Share definition
The
calculation
in
percentage
of number of calls resolved at
first point
of contact.
DA's
Resolve
Rate is so low, ticket queries
produce
an "Integer
Divide by Zero
" error
by
yeyes
July 31, 2003
Flag
Get the
resolve rate
mug.
More random definitions