1 definition by blackhole@nobodycares.com

An IT department that gets endless tickets for the same problem and replies with the same thing every time and sends it off to another IT department that supposed to fix the problem but never does.
"For ticket 2373722000028983872 "Smoke emitting from computer" email the ticket to IT department C3; copy and past e "Smoke emitting from computer" from ticket 2373722000028983872 to ticket 0000328834 and send it to IT@blackhole.com"

"Yeah I know we have been doing that for years, smoke still emits from that same computer!"
by blackhole@nobodycares.com February 11, 2012
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