Prof Bruce's definitions
In a tough, competitive world, it is crucial for CEOs to have direct and forthright conversations with clients and suppliers. To do that effectively, they have to disintermediate their direct reports and even their techies, which means that they will be able to get accurate information from the field without it being filtered or biased, say, by their direct reports who may only want to tell their CEO what they think he or she wants to hear.
“By using social media tools like Twitter themselves, CEOs can disintermediate everyone from the data stream. They can connect directly with customers, clients, suppliers and others and hear unfiltered reports of what is really going on in their enterprises. Just as importantly, they can make their views known to their followers and stakeholder group without it being filtered by their PR people or the media. In times of crisis, this might save the organization.”
by Prof Bruce February 21, 2010
Get the Disintermediatemug. Every time you hear an economist utter yet another wrong or contradictory prediction, you can instantly feel better using this expletive. “If all economists were laid end to end, they would not reach a conclusion,” George Bernard Shaw.
“Economists have accurately predicted nine out of the past five recessions,” paraphrasing a supposed quip by Nobel economist Paul Samuelson about the stock market. If you are feeling frustrated by a lack of precision from economists, you can curse the profession by exclaiming: ‘Frigonomics’.
by Prof Bruce July 13, 2010
Get the Frigonomicsmug. A prime consideration for every enterprise, even not-for-profits and charities, is what their sales or distribution channels are or will be. These are channels that you sell into and can take years to develop.
If you can not acquire customers and clients in a cost-effective manner, your company is doomed. Sales channels can help you do that. They are a ‘Magic Marketing Button, MMB’—every time you find a way to effectively ‘ping’ a channel, new clients and customers appear, as if by magic.
Once you have developed these effective sales channels, you can also look for other products and services that you can resell or distribute through them—which will raise your margins since the cost to add products and services produced by others to your sales channels is usually small and quite often zero. You may also be able to thereby create new recurring revenue streams for your enterprise.
By bundling other company’s products and services with your own, it may also be possible to co-brand or co-promote with them—they can promote your enterprise to their clients, customers and suppliers and you can do likewise, opening up whole new markets for both.
If you can not acquire customers and clients in a cost-effective manner, your company is doomed. Sales channels can help you do that. They are a ‘Magic Marketing Button, MMB’—every time you find a way to effectively ‘ping’ a channel, new clients and customers appear, as if by magic.
Once you have developed these effective sales channels, you can also look for other products and services that you can resell or distribute through them—which will raise your margins since the cost to add products and services produced by others to your sales channels is usually small and quite often zero. You may also be able to thereby create new recurring revenue streams for your enterprise.
By bundling other company’s products and services with your own, it may also be possible to co-brand or co-promote with them—they can promote your enterprise to their clients, customers and suppliers and you can do likewise, opening up whole new markets for both.
“Craig Miguelez met up with Jack MacGregor to discuss Craig’s new auto feed system for major bulletin board and classified ad services. Craig realized at once that Jack had developed an amazing sales channel over the last four years—he does professional photography for REALTORS and has more than 1,200 clients. Craig’s pitch to Jack was simple: ‘You resell my auto feed system through your sales and distribution channel to your clients for $30 and you keep $10. My system will make sure that their listings are always up to date on these bulletin board and classified ad services, you’ll make $12,000 per month of recurring revenue with almost no marginal cost and I’ll be able to acquire 1,200 new clients in one fell swoop.’”
by Prof Bruce April 12, 2010
Get the Sales Channelmug. A combination of mystery and devious. Used to describe a person whose actions and plans are both mysterious and devious, especially as it relates to business matters.
"Rick's corporate organization is so complex that the only word I can use to describe both it and him is mystevious.
Here's the way it appears to work: he owns all of Acme 1 Inc. in which he has invested $25,000. Acme 1 owns 51% of Acme 2 which has outside investors that invest $25,000 less a dollar in Acme 2. Acme 2 then invests all of the proceeds in Acme 3 in return for 51% of Acme 3. Again Acme 3 has outside investors that put in cash equal to the amount Acme 2 has invested less a dollar.
By the time Rick has incorporated Acme 12, he controls (absolutely) a company that has $51,197,953.00 of cash on hand with an initial investment of just $25k. And it's all perfectly legal to boot."
Here's the way it appears to work: he owns all of Acme 1 Inc. in which he has invested $25,000. Acme 1 owns 51% of Acme 2 which has outside investors that invest $25,000 less a dollar in Acme 2. Acme 2 then invests all of the proceeds in Acme 3 in return for 51% of Acme 3. Again Acme 3 has outside investors that put in cash equal to the amount Acme 2 has invested less a dollar.
By the time Rick has incorporated Acme 12, he controls (absolutely) a company that has $51,197,953.00 of cash on hand with an initial investment of just $25k. And it's all perfectly legal to boot."
by Prof Bruce April 13, 2010
Get the mysteviousmug. Triangulation is a geometric method of locating a point by first determining two angles on a fixed baseline. It is used in times of war to locate hidden radio transmitters, ships on the high seas or aiming an artillery piece.
In business, it is used in a different way—CEOs, for example, triangulate on employees or other sources of information to be sure that they are getting accurate information which is mission critical to any enterprise’s longevity and sustainability. CEOs know that direct reports often tell them what they think the CEO wants to hear instead of the unvarnished truth. That is a reason why many CEOs like to speak directly to customers and suppliers—they disintermediate everyone else.
In business, it is used in a different way—CEOs, for example, triangulate on employees or other sources of information to be sure that they are getting accurate information which is mission critical to any enterprise’s longevity and sustainability. CEOs know that direct reports often tell them what they think the CEO wants to hear instead of the unvarnished truth. That is a reason why many CEOs like to speak directly to customers and suppliers—they disintermediate everyone else.
“Tom Sanders (played by Michael Douglas in the 1994 film, Disclosure) is a manager at tech company, Digicom. He is told by ambitious executive Meredith Johnson (played by Demi Moore) that the drives they are working on are failing at an unacceptable rate due to Tom’s negligence (in software design). Only by triangulating on Meredith (by checking with two independent sources) does Tom discover the truth and save his career—that Meredith had authorized a cheaper solution (they are using a lower level clean room) which is actually causing tiny specs of dirt to foul operation of their new drives.”
by Prof Bruce February 21, 2010
Get the triangulatingmug. You’ve heard of SAAS, Software as a Service, well make way for PAAS, Product as a Service. Customers are subscribing to services that regularly deliver products they need over and over again. This could create a whole new class of business models.
Instead of selling your product to one customer, once, you might be able to turn it into PAAS, ‘product as a service’—people would subscribe to your service and you would deliver the product to them, say, once a quarter. It could be anything people use over and over again— like hair gel, shaving cream, razor blades, perfume, face cream, hey, maybe even socks and underwear.
by Prof Bruce April 20, 2011
Get the PAASmug.