by Unknown definition of unknown January 14, 2017
Get the custom pepemug. Advice to CEOs everywhere: Most of da folks who call your service-center will need to verbally inquire/protest about their matter of business --- i.e., their question or issue is not something dat they can resolve themselves by merely using your automated phone system --- and so why not offer them DAT option FIRST, rather than making them suffer through a whole tedious-and-useless-to-them menu-litany before their exasperated ears eventually hear da welcome words, "To speak with a customer service representative, press 9"?! Why subject their distressed/confused/hurried selves to those other eight "press one for this, press two for this" possibilities which they very seldom could use, anyway?!
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
by QuacksO May 20, 2023
Get the To speak with a customer service representative, press 9mug. A mediocre garage surf band made up of high school kids in south jersey that sounds a little too much like the growlers. Chances are if you go to one of their gigs you arent going for the music.
by sunnysideup56 February 3, 2020
Get the The Customersmug. Stupid peaces of shit that nobody cares about like most asshole customers. you have to deal with on a daily basis at work. The stupid idiots that you just want to punch in the face and choke them because they exist. Abolish these idiots.
Customer: you're a useless employee, you should be fired.
Employee: you're a useless customer that needs to get the fuck out of here and never come back.
Employee: you're a useless customer that needs to get the fuck out of here and never come back.
by Joocy gainz February 22, 2021
Get the useless customermug. by HyPerEZ October 20, 2020
Get the Captain Custommug. by Buddy&TreatsStaff November 18, 2021
Get the Customer-isemug. 