abbreviation for: "permission to dial out", or "permission to dial outbound".
This is an abbreviation used in group chats of some call centers or IT-related departments where phone staffing is crucial and calls out to customers need to be approved by supervisors, managers or higher Tiers.
Sometimes a question mark is appended, though often not. Due to frequency of use, often not even capitalized.
This is an abbreviation used in group chats of some call centers or IT-related departments where phone staffing is crucial and calls out to customers need to be approved by supervisors, managers or higher Tiers.
Sometimes a question mark is appended, though often not. Due to frequency of use, often not even capitalized.
T1 Call center agent: ptdo
T1 Supervisor: go ahead
or
Call center agent: ptdo?
Supervisor: Not right now, Agent. Ask again in 45 minutes.
T1 Supervisor: go ahead
or
Call center agent: ptdo?
Supervisor: Not right now, Agent. Ask again in 45 minutes.
by barkdust200 July 21, 2021