1 definition by Mike149

A large corporation that grossly overcharges you without warning, only for you to find out on the next monthly bill. When you try to call to fix it you are, of course, forwarded to "John in customer service" who is really Akhmed in India.
*with heavy Indian accent* "Hello, this is John from Verizon customer service taking your call. How may I help you?"

"(profanity)..."
by Mike149 April 29, 2007
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