collective term for those who use computers. Users are divided into three types: novice, intermediate and expert.
Novice Users: people who are afraid that simply pressing a key might break their computer.
Intermediate Users: people who don't know how to fix their computer after they've just pressed a key that broke it.
Expert Users: people who break other people's computers.

— From the Jargon File

Generally id10ts that are unable to understand why their sliding cup holder broke, why the pedal isn't working, and why their cd won't come out of the 486 with the slot loading cd.