Square Enix. The people that make Final Fantasy XI. A group of total mindless dumb asses that don't know anything about what asking them. Never call their number, you will be on hold for hours with super shitty music.
"I called SE today to try to get my account back after being stolen, they said I need the current credit card number. I told them there is no way I can know that, because it was stolen." "Wow, what dicks..."