verb: to make profit by screwing your employees, your customers, and your country while at the same time lowering the quality of the work performed. Highly touted and promoted in articles by authors with Indian surnames.
When she called the unemployment office to inquire about her benefits she was outraged to discover she was speaking to someone in India. The American job had been outsourced.
The process of hiring a call center to perform customer service and/or technical support, or other support tasks, obstensibly because it is cheaper than having an in-house support team. Companies also outsource to preserve their reputation, as they can use the hand of god to fire any call center employee who isn't performing in line with their vision without anyone knowing; can hire and fire employees en mass with no regrets.
My job at Foo Inc was outsourced, so I went to work for the company they outsourced to at greatly reduced pay.