eternal hold

A term used to describe waiting on hold on the telephone for an exceptionally long time, such as when calling the customer service hotlines of airlines, utilities, and other service companies.

I'm only trying to pick my seats for my flights, but I'm still on eternal hold with US Airways.

by aaporte1 February 22, 2007

Jungle Jet

A nickname for Embraer Regional Jets (ERJs), so called because Embraer is based in Brazil, home of the Amazon Rain Forest (Jungle). They are quite narrow and small, with only three seats across the entire cabin. Overhead bins are therefore very small, resulting in the inability of most carry-on luggage to be brought on board.

I had to check my carry-on at the gate, because I was flying on a jungle jet.

by aaporte1 February 22, 2007