Utilizing a coworker of similar rank to deceptively escalate customer service complaints for issues in which you have exhausted all legitimate excuses to satisfy a disgruntled customer.
Tom, this Buyer is furious and emailing me constantly, I need lateral escalation assistance to get him off my ass.
by The judge 1903 July 7, 2016
Get the Lateral escalationmug. by The judge 1903 July 2, 2016
Get the Rudder Chuddermug. by The judge 1903 July 2, 2016
Get the Rudder Chuddermug.