The staff member whose job it is to fend off your complaint (or other enquiry), and make sure you don't waste any management time. From the initials of "first line of defense".
Synonyms: flodbod, flodperson.
The verb is "to flod".
Synonyms: flodbod, flodperson.
The verb is "to flod".
by Dadge June 26, 2007
A CD or DVD drive in a computer.
Derived from the urban myth of the guy on the phone to technical support who thought the CD drive was a cupholder.
Derived from the urban myth of the guy on the phone to technical support who thought the CD drive was a cupholder.
I've upgraded the cupholder to a rewriter.
by Dadge June 26, 2007