Adjective. Describes the emotional state of a person who willingly decides to continue doing business with a person or company despite previous experience with that person or company rather than because of it.
The cell phone company finally admitted to their error and credited my account after I spent four hours on the telephone yelling at various customer service managers. But I like my phone too much to switch to another carrier that won't offer the same one, so I'll keep renewing my contract with them. I'm just another pissatisfied customer.
by CaliforniaWyrdSmythe October 13, 2009