“I‚Äôm sorry, I cannot remotely access your computer. I‚Äôll have to inform your local IT team to come and resolve this problem. It‚Äôs 6am in your location and IT starts at 7am. They will come and fix it in an hour.”
..is short for ‘Adults Only’ (most extreme videogame rating in the U.S.). See also the other vg ratings: EC(Early Childhood), K-A(Kids to Adults; was replaced by 'E' in 1996), E(Everyone), E10+(Everyone ten years of age or older), T(Teen), M(Mature Audience), AO(Adults Only), and ESRB.
GTA:SA(Grand Theft Auto: San Andreas) is no longer rated 'M', but instead 'AO', and subsequesntly is no longer on the shelves, barely in stock at all.