Skip to main content
Urban Dictionary Merch
Your favorite words on things you can wear, drink from, read, or give to a friend.
The Urban Dictionary Store sells gifts you’ll have to explain.

Costomer 

A customer whose complaints and requests for additional and or modifications to service or product eliminates all profits and instead starts to cost money.
With those changes we are doing company x is becoming a costomer.
Costomer by grendelprime1966 April 19, 2021

customer avoidance 

While working, preferably in a retail job, you try to avoid customers all together by detouring throughout the store so you dont walk pass anyone in case the ask you for something.
Customer satisfaction? fuck that, im doing Customer Avoidance!

promoted to customer 

slang among retail workers for being fired.

customer is always right 

1. A policy mainly enforced in the retail industry in terms of having respect for the customer, saying that their opinion matters and that they are always correct.

2. An instance of an employee agreeing with a customer.
1.The customer is always right about our merchandise.

2. Even if the customer is wrong, we basically have to kiss their ass with the "customer is always right" policy--even though the customer was wrong (and an idiot)

3. (Opposite) The employee is always right, the customer is a moron.

Customer Service 

A job which causes your ass to bleed like hell, your psyche to be corrupted by severe hatred and psychosis, and which has significantly increased the suicide rate of humans. You always have to take it up the ass by these whiny, bitchy, brain-fucked assholes that are called "customers" who do nothing but scream, complain, and make your life a living hell. Finding an actual intelligent and non-bitchy customer is like selling a pack of Grand Prix cigarettes: it's so fucking rare that it almost never happens.
-"I'm sorry but I do not have enough money to cash this payroll check at the moment."
"What? No, I want a manager, right now."
"Fine, bitch, I'll call a manager for you, but it's not going to change the fact that I don't have enough money in my fucking till."

-"OMG THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER HAD, YOU GUYS DON'T HAVE ANY MORE CHEETOS IN STOCK, THAT'S IT IM NEVER COMING HERE AGAIN, WALMART IS GOING TO DRIVE YOUR ASS OUT OF TOWN!!!!!!!!!!!!!!"
"Go ahead. I'm a full-time college student working almost a full-time job at minimum wage, sleep-deprived and hardly getting homework done on time. You don't know how few shits I give."

-"I want your number to corporate because these cookies rang up 99 cents more than advertised!!!"

-"OMG THATS IT IM REPORTING YOU GUYS TO THE BBB FOR FALSE ADVERTISING!!!!"
"Cool story bro, want a fucking trophy or something?"

-"I swear, once I graduate and receive my degree, I'm going to kiss all of you asshole customers goodbye for a real job!"

Nexon Customer Service 

Guy 1: So, I was hacked right? So I sent in a ticket to Nexon Customer Service.
Guy 2: What?
More from Urban Dictionary

Frothability 

The measure of an emotional and over zealous consumer in an upwardly charging market, also known as a bull market. It's characterized by rising asset prices, increased investor confidence, and favorable growth in the markets, bro.
The frothability was evident as over-zealous consumers eagerly engaged in bidding wars, driving property prices to unsustainable levels reminiscent of previous speculative bubbles.
Frothability by cptn.kagaroo1 January 26, 2024
Word of the Day on November 12, 2026

Soul digger

A man who dates women with the sole purpose of exploiting their time, energy, and labor while he sucks the joy and happiness from their lives.
"That guy's a soul digger. He'll expect you to work full time, but you'll be doing all the cooking, cleaning, laundry, shopping, and childcare while he plays video games or watches TV."
Soul digger by anonymous November 11, 2026
Word of the Day on November 11, 2026

pod person 

A person pretending to be something they aren't, or an impostor. This is inferred because of the old alien movies where alien pods appear on earth and the "pod people" dispose of the humans and slowly reproduce the bodies, pretending to be humans.
The pod person was pretending to be my father, but I knew that he was an alien when he acted differently than my father ever would have.
pod person by Christopher M. May 9, 2005
Word of the Day on November 10, 2026
A dead drop is a location used to secretly pass items between two people, without requiring them to meet.

Spies have been known to use dead drops, using various techniques to hide the items and to signal that the drop has been made. Drug dealers use this as well.

A common place is to duct tape the item to the underside of a toilet cover in a public restroom.

A signal is sometimes used as well to indicate there is something to pickup, like a pile of stones in a certain formation. After checking the drop the signal is removed.
"The dead drop is the restroom toilet at the Gulf station at the corner of Commercial Ave. and Georges Rd."
dead drop by rubberroom July 23, 2008
Word of the Day on November 9, 2026

No Surprises Wedding

A "No Surprises Wedding," or NSW, is a wedding invitation designation that tells attendees that there can be no unplanned announcements, engagements, events or speeches at the wedding - all actions must be pre-approved by the couple. Anyone who performs an unapproved "surprise" will be asked to leave the wedding early.

This designation comes from Reddit, where so many stories of bad wedding behavior indicated a need to communicate expectations for the wedding behavior of attendees.
You are cordially invited to the nuptials of Brian and Tom on October 31 at noon.

Please note that this wedding is child-free (under 10) and a No Surprises Wedding (NSW). Reach out to wedding planner Sami Smith to request approvals or exceptions; please note that exceptions will be rare. Limited child care for under-10s will be available. All approvals will be noted and included in planning. Unapproved, or surprise exceptions, will result in guests being asked to leave.
Word of the Day on November 8, 2026
Load more