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An automated phone message that frustrates a caller to give up, because to get to speak to a human being is near-impossible, unless he tries dialing after 2:00 AM.
By having a voice recorder tell a customer that "Your call is important to us" is nothing but an insult to her that "Your call is not important to us."
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by MathPlus December 10, 2016
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2
Perhaps the biggest bit of corporate and public-sector BS ever foisted upon us as middle- and lower-economic class people. Usually indicates that you'll have to endure ten to thirty minutes of bland wallpaper music or loops of repeated advertisements before a real human voice gets on the phone.
I tried to call my insurance company to find out about their rates for fire insurance, but all I got was "your call is important to us"!
by pentozali November 12, 2008
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