A problem person. A person who thinks they are unique, different and therefor more special that everyone else. Derived from too many parents telling their kids they are "special," like a "snowflake." Typically used by used by those in the customer service or retail industry to refer to bad customers.
That lady was a special snowflake, in a blizzard of other special snowflakes; shes unique, just like everyone else.
by smilekittten August 15, 2008