people who can only think in numbers relative to their field of expertise and themselves- completely missing the point that the customer is not them.
The same group that would argue Birkenstocks and cargo shorts as suitable office wear.
"our products are so expensive because the sandal peoples definition of "high-quality" is waaaaaay above our consumers definition of "high-quality"
The act of deal with people in a patronizingly superior manner with the intend of creating workplace discord.
"This is Walter, he's a work in progress."