Definitions by mrB2B
the dark funnel
Online purchasing behavior is not linear, but the classic attribution model wants it to be. Instead, most leads come in via word of mouth that's untrackable. In-person chats, DMs, Slack conversations, podcast mentions, etc.
Because you can't measure those, it's called the dark funnel.
Because you can't measure those, it's called the dark funnel.
the dark funnel by mrB2B April 13, 2022
best practice
best practice by mrB2B May 28, 2018