1 definition by j.dinnen

A dark art of being able to survive while being held responsible for issues and situations outside of your control by members of the public and by those who outrank you. Often used as the cause of and solution to all of the problems of unreasonable people. Long term exposure often leads to a lack of empathy, high tolerance to pain, apathy, institutionalisation and a lack of self care. In extreme cases can lead to the illusion of job security and belief in corporate policies.
I used to fell things before I started retail management
by j.dinnen February 26, 2021
Get the Retail management mug.