Call Centres are a public relations disaster waiting to happen.
Gone are the days when you can talk to someone you can understand, now you are forced into GUESSING what the person on the other end of the line is saying.
Extremely frustrating when your problem is one of urgency.
"Gleetings from our Call Centre."
"No, the serial number is Whikey Bravo Eight Four Four" "Whis-kee Braaa-Voe"