Spirit Bear's definitions

cracktro

An intro that introduces a crack.

Razor 911 had some nice cracktros for their C64 prods.

by Spirit Bear January 28, 2004

Reed-Solomon code

An error detection code or an error correcting code or a combination of both which is particularly suited to the correction of burst error or errors that are strongly correlated.

A popular Reed-Solomon code is RS(255,223) with 8-bit symbols. Each codeword contains 255 code word bytes, of which 223 bytes are data and 32 bytes are parity. For this code:
n = 255, k = 223, s = 8
2t = 32, t = 16
The decoder can correct any 16 symbol errors in the code word: i.e. errors in up to 16 bytes anywhere in the codeword can be automatically corrected.

by Spirit Bear March 20, 2004

reorg

A company reorganization, usually involving the firing of a number of employees and promotion of others to the point of uselessness. Often used as a futile measure when a company is about to tank.

Bobco went through a reorg last year, they promoted all of their middle management to management and fired all of the previous managers in a futile attempt to regain stockholder trust.

by Spirit Bear July 26, 2007

canned

Call center jargon. Short for "shit canned." It can be used to mean getting fired, but it is usually implied that you were canned for a stupid reason, usually called a bullshit reason. Call centers are notorious for making up lame excuses for firing employees in order to improve their financial forcast.

Rob got canned from Deathbridge again today.

by Spirit Bear October 28, 2004

average handle time

One of a call center's metrics that defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nasty a bunch of times this week.

by Spirit Bear October 28, 2004

wrap

The time in between terminating one call and recieving another. It used to be short for "wrap up."

John's wrap was way too high this week, so he's working with the mentors to bring it down.

by Spirit Bear October 28, 2004

drama pair

A drama pair is a combination of words, ideas, objects, groups of people, etc that always results in drama. Frequently used for trolling.

Linux vs Windows is a drama pair; Christians vs. Atheists; Microsoft vs Apple

by Spirit Bear July 26, 2007