English inproficient people, most of who are from China and India, that you must call when you are experiencing errors that make a software product unusable. If you can get a person that can speak some slight resemblance of the English language, consider yourself very lucky. Even then 99% percent of the time they will not be of any help whatsoever, and cause further confusion and even more errors.
Bob: This program is not working. Why don't I call Tech Support?
Joe: You mean Tech Suckport.
(Bob picks up the phone and dials the number for Tech Suckport)
Tech Suckport: Yellow. Meecrosof Tack Supaut. Ho ceen I hail yu?
Bob: Hello, I'm having this problem with source control in VSS 2005.
Tech Suckport: Wayt? Ee cent har ya?
Bob: Do you know how to speak Engllsh?
Tech Suckport: Ee don eendursta yo? Yo ned tack lauder.
Bob: I said DO YOU KNOW HOW TO SPEAK ENGLISH?
Tech Suckport: Aa. Ingle. I spek vahy god Ingle.
Bob: OK, can you please help me with my problem?
Tech Suckport: Yue prubleeme? Wat prubleeme ees. Plece tai me mah detuh. Ees prubleeme fatulleruh?
Bob: My problem is with Visual Source Safe. Yes it's a fatal error.
Tech Suckport: Oh Visah Sauce Saf. I don no no Sauce Saf. Eys nat mee specsalty. I well geetcowolka huno Sauch Saf.
Bob: Can your coworker speak English?
Tech Suckport: Oh yays. He takeen Eeassellcaws een skull. He leerning god Anglees een Eeassellcaws. I git hem no.
Bob: Never mind. It's hopeless.
Tech Suckport: No eederstend yu senteez. Pless repit.
(Bob slams down the phone)