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A person whose job is to answer calls from customers of a small- to large-sized company, usually from within a large contact center (aka call center). They are teathered to a their desk all day via phone headset, and yelled at countless times for things that aren't their fault; because of this, phone jockeys usually hate their jobs. Unfortunately for a jockey, they are are paid well enough that they keep working in the field until they completely burn out, and hate everyone.
I called my power company today, and the phone jockey on the other end was a real jerk.
by Mike Dub January 14, 2006
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2
low IQ mouth breather that answers incoming calls at a place of business
even phone jockeys get laid more than computer geeks
by dickhouse August 03, 2004
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