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13.
ALIENWARE A CRIMINAL COMPANY

I purchased an Alienware area 51-M 766 Laptop on 05/12/2004 and I paid three thousand dollars for it. It was advertised as a laptop with an upgradeable video card and it was considered to be the top of the line gaming notebook and had with some fantastic reviews winning numerous awards and gained a great deal of recognition from industry professionals and technology experts. The laptop should last many years and the main idea is the video card could be changed or upgraded. I thought I bought the best notebook on the market, but I was sadly mistaken. After a year and half, I called Alienware so I could purchase a new upgraded video card, and I was told that Alienware stop supporting my laptop and my video card. I was also told that I have to purchase a video card from a third party called “Uniwill” if I wanted an upgrade. So I called the third party company but no one picked up the phone and I left several messages and they never called me back. I was very surprised that I was unable to get an upgradeable video card. I was also very disappointed to find that so soon I was unable to get what was so strongly advertised and promised. If this isn’t false advertising and false promises made to customers then I don’t know what else is but afterwards I gave up calling and continue to use the notebook. I never thought I would have trouble with it but on November 23, 2007 the video card completely burned out. I contacted Alienware shortly afterwards to ask them if I could purchase any type of video card that would simply just work (forget about gaming or upgrading) so I could at least use the notebook. Unfortunately Alienware stop supporting and making any type of video card for my laptop, and I was told to call “Uniwill” once again to purchase a video card and once again I called, left messages and I never received a return call. I wonder if Uniwill is a prefabricated company created and owned by Alienware to prevent lawsuits. I also researched the Internet; eBay and tried to see if someone out there had anything I could possibly use, but all I found was a very long line of Blogs, many hate websites with a massive amount of posted threads of complaints of many unsatisfied and unhappy Alienware customers who where ripped off and lied to by a company filled with false advertisements, promises, and deceit. I purchased a three thousand dollar Alienware paperweight, and now I've joined a long line of unsatisfied customers.
I purchased an Alienware area 51-M 766 Laptop on 05/12/2004 and I paid three thousand dollars for it. It was advertised as a laptop with an upgradeable video card and it was considered to be the top of the line gaming notebook and had with some fantastic reviews winning numerous awards and gained a great deal of recognition from industry professionals and technology experts. The laptop should last many years and the main idea is the video card could be changed or upgraded. I thought I bought the best notebook on the market, but I was sadly mistaken. After a year and half, I called Alienware so I could purchase a new upgraded video card, and I was told that Alienware stop supporting my laptop and my video card. I was also told that I have to purchase a video card from a third party called “Uniwill” if I wanted an upgrade. So I called the third party company but no one picked up the phone and I left several messages and they never called me back. I was very surprised that I was unable to get an upgradeable video card. I was also very disappointed to find that so soon I was unable to get what was so strongly advertised and promised. If this isn’t false advertising and false promises made to customers then I don’t know what else is but afterwards I gave up calling and continue to use the notebook. I never thought I would have trouble with it but on November 23, 2007 the video card completely burned out. I contacted Alienware shortly afterwards to ask them if I could purchase any type of video card that would simply just work (forget about gaming or upgrading) so I could at least use the notebook. Unfortunately Alienware stop supporting and making any type of video card for my laptop, and I was told to call “Uniwill” once again to purchase a video card and once again I called, left messages and I never received a return call. I wonder if Uniwill is a prefabricated company created and owned by Alienware to prevent lawsuits. I also researched the Internet; eBay and tried to see if someone out there had anything I could possibly use, but all I found was a very long line of Blogs, many hate websites with a massive amount of posted threads of complaints of many unsatisfied and unhappy Alienware customers who where ripped off and lied to by a company filled with false advertisements, promises, and deceit. I purchased a three thousand dollar Alienware paperweight, and now I've joined a long line of unsatisfied customers.
by thomaslianj February 26, 2008
 
1.
Great computer company that people like to bash. They make high end gaming PCs, although they are expensive.
OMG i hate alienware it sucks and is a pos and i cant afford 1 lemme go write a urbandictionary definition about it
by namebeingusedbysomeoneelse August 03, 2009
 
2.
A company who makes excellent computer that break.
And when they break, they stay broken.
Customer: "Ahem i have a problem with..."
Alienware Tech Support "FUCK YOU!"
* Hangs Up *
by sulpherdragon May 13, 2008
 
3.
A VERY highly overrated brand of gaming CPU. They're overpriced, and their tech support is non-existent. The company lies to each and every single one of their customers (and non-customers) by falsly advertizing that they will fix any problems that happen under their warranty. NEVER buy anything from this company run by ignorant assholes.
Alienware is for rich people who want to play games but in reality have no fucking clue how to use Windows even to the most minimal extent. Buy a PC from an HONESTLY reputable manufacturer such as HP, and don't get ripped off by Alienware's bad quality merchanise and obscene prices.
by Lament May 12, 2006
 
4.
Expensive ass computers usually being bought by spoiled rich kids who are too lazy to build their own computer. Not bad computers, but a rip-off. These tend to be ugly as hell, too. www.newegg.com is your friend.
"i bougt teh alienwarez & its teh better then urs comps lol"

"Uh, no, my computer has better parts, and cost hundreds of dollars less. Plus, I don't have a gay ass case where the bottom-front breaks easily."
by Bryce November 22, 2003
 
5.
a company that sells the best made computers and treats their employees like crap and pays them like crap for the amount of money theyre making of them.

hmmm, sounds like someone is disgruntled
anyone get any mistakes in their Alienware computer it's my fault for leaving my job.
by michael October 22, 2004
 
6.
Miami-based company that manufactures very high-end (though usually coming in a few grand below Falcon Northwest, the absolute leader in bleeding-edge hardware gaming PCs). Are instantly distinguishable by their distinctive cases (used to be tall towers, but are now sleeker and sport "alien eyes" at the bottom, because countless boutique shops have imitated the original Alienware look) and high costs. Owners argue that the convenience of knowing everything is perfectly compatible, and award-winning customer service are worth the price.
Fan: Dude, Steve just got a new Alienware.
Person: He could've bought the same configuration for half that price.
Fan: Yeah, but he's also getting 24/7 customer service and they put it together for him.
Person: That hardly sounds worth it.
Fan: We differ in opinion -- the logical solution is to have fight to determine who's right.
by Hamurabi March 14, 2005
 
7.
absolute and complete trash/shit ass computers
This is alienware customer service would u like to buy our 15 thousand dollar computer or would u like a new car?
by alienware sucks August 22, 2007