A reply to a question or complaint that implies the problem will be addressed, when in
reality, the problem will never be looked at. Similar to "We'll get someone right on it." This is the standard reply from the MLB.
TV forum support
guy to notify a subscriber of MLB.TV that their complaint or suggestion will never see the light of day.
joebaseballfan: "The commercial volume is
twice as loud as the
game volume. Can someone
please lower the commercial volume? Thanks."
mlbsupport: "Your feedback will be submitted."