The mythical IT/Facilities guy who 'fixes' things that don't need fixing so they *become* broken, or who never appears at all but is always "going to be here next week."
noob drone: "GD it, why don't I have a dial tone this morning? My phone worked yesterday!"
wally-drone: "Dunno. I guess Winston fixed it."
noob drone: "Who the f*k is Winston?? I need my phone to work!"
wally-drone: "He's the phone guy! Just do your best. I think he'll be back next week."