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There is truth and smart truth. In a media-saturated world where each word is parsed by many looking for scandal, it is more important than ever to tell the smart truth. Lawyers, especially criminal law lawyers, understand the difference.
“Coca-cola proudly announced some years ago that it was introducing vending machines that would raise the price of their sodas when the weather got hot. The announcement was widely panned in the media—just when a consumer needed a break most, the company would be raising its price. The smarter play and the smart truth would have been an announcement that the company was introducing vending machines that lowered the price of their drinks when the weather got cold. It is the same thing yet it isn’t—the smart truth would have had radically different (and much more positive) PR repercussions. The end result—the vending machines never left Coke labs…”
by ProfBruce October 31, 2009
Get the Smart Truth mug.Where consumers band together online to influence, collectively, the price of a good or service, a form of social shopping and reverse pricing.
A website or mobile app that reduces the prices of its products or services for every like or tweet that potential customers generate as a group is using a form of social commerce. Or when consumers get their friends to buy a sufficient number of ecommerce coupons, they are engaged in social commerce. In effect, consumers are banding together online to influence the price at which they are willing to buy and companies are paying their customers to do their marketing for them.
by ProfBruce May 7, 2011
Get the Social Commerce mug.When brands agree to cross-promote each other. In effect, each brand becomes a separate sales channel for all the others in the group.
When a driver of a high end sedan gets out of the car wearing an expensive watch and a bespoke suit, now that is co-branding. Each of the three brands have agreed to promote each other in RL (Real Life), on television, in print, online, in social media and on the mobile web.
by ProfBruce May 14, 2011
Get the co-branding mug.PB4L stands for Personal Business for Life. The question is: should everyone on the planet have a PB4L? After all, it wasn't government five year plans that brought India and China out of poverty; it was the unleashing of the entrepreneur class.
Maybe we should each have one micro business that we hang onto for life; that never gets shared with anyone, where we take no partners and never pledge it to a Bank for a loan and, thus, have something that is uniquely ours that we can fall back on in troubled times. “You need an iron reserve.”
There are so many changes going on in the local, national and global economy and so many things can and do go wrong, that it might not be a bad idea after all to have a fallback position.
Maybe we should each have one micro business that we hang onto for life; that never gets shared with anyone, where we take no partners and never pledge it to a Bank for a loan and, thus, have something that is uniquely ours that we can fall back on in troubled times. “You need an iron reserve.”
There are so many changes going on in the local, national and global economy and so many things can and do go wrong, that it might not be a bad idea after all to have a fallback position.
A PB4L does not include things like the guy who tells you: “I can show you how to make a million dollars! Just send me ONE dollar, and I will tell you how.” And, of course, the answer is: “Get a million fools to each send you a dollar to tell them how to…”
A PB4L is a real business with real cashflow. Perhaps you are selling high-end, acid free paper or you have a series of organic food recipes that you sell at food fairs and in specialty stores or you have an online dino comic strip that you publish daily that becomes a hit.
Ideas are endless. Maybe you could look in the Encyclopedia Britannica circa 1932 for inspiration and public domain ideas.
A PB4L is a real business with real cashflow. Perhaps you are selling high-end, acid free paper or you have a series of organic food recipes that you sell at food fairs and in specialty stores or you have an online dino comic strip that you publish daily that becomes a hit.
Ideas are endless. Maybe you could look in the Encyclopedia Britannica circa 1932 for inspiration and public domain ideas.
by ProfBruce October 24, 2009
Get the PB4L mug.It is the aim of great manufacturing companies (starting with Motorola in the 1980s) to remove substantially all error from both their fabrication and business processes—their goal is to achieve 6 sigma; that is, an error or defect rate that is equal to or less than: (1 – 99.99966%). Looked at another way, this implies that only one in every 294,118 things that a six sigma company does is defective and has to be either discarded or done again.
Now most service businesses can not possibly come close to matching a fabrication company but they should be able to achieve a 3 sigma state. Unfortunately, many service firms are in effect 1 sigma enterprises: that is, they have a level of proficiency with an error rate that is, basically, equivalent to two out of every three things they do are wrong (actually, it is 2 in 2.899 but at that point who cares, it’s pathetic.)
Now most service businesses can not possibly come close to matching a fabrication company but they should be able to achieve a 3 sigma state. Unfortunately, many service firms are in effect 1 sigma enterprises: that is, they have a level of proficiency with an error rate that is, basically, equivalent to two out of every three things they do are wrong (actually, it is 2 in 2.899 but at that point who cares, it’s pathetic.)
If you did nothing other than focus on getting your error rate down, which means doing things right the first time, practically every time, you could significantly increase your productivity and bottom line even if sales (top line revenues) didn't budge. A service business should aim to be at least 3 sigma not 1 sigma enterprise.
One way to help you get there is to start measuring things to see what your error rate is in the first place. You can not hope to improve unless you know your original state. The Hawthorne Effect suggests that as soon as you start to measure a thing, people will alter their behavior to improve their scores often resulting in significant increases in production and productivity.
One way to help you get there is to start measuring things to see what your error rate is in the first place. You can not hope to improve unless you know your original state. The Hawthorne Effect suggests that as soon as you start to measure a thing, people will alter their behavior to improve their scores often resulting in significant increases in production and productivity.
by ProfBruce April 21, 2011
Get the 1 sigma mug.The moral underpinnings of being or becoming an entrepreneur include: 1. take care of your business, 2. so your business can take care of your family, 3. so your family can take care of you, 4. so you do not become a burden on your fellow human being or the state, 5. so you are in a position to help your fellow human being and 6. so they can help your business.
When you give a person a fishing rod instead of a fish, you have started him or her on the road to self reliance which is the sine qua non of entrepreneur ethics.
by ProfBruce April 21, 2011
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