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Term referring to a miserable and worthless creature whose life goal is to become a customer service representative's worst nightmare.

A phone troll spends most of his workdays terrorizing reps with remarkably stupid questions. He tends to blame them for his own unearthly stupidity.

It is said that a phone troll's IQ may be lower than 50. This is clearly a myth because he can't read or write. Some even speculate that he might actually be a she.

It's worth mentioning that a phone troll is an uncommon mutation of the much more popular internet troll.
Kendra: Damn, PJ is terrorizing those poor reps again!
David: wow! He's such a phone troll.
by aDumbCockroach May 27, 2011
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