1) a call that will occur in 32 hours instead of planned 2 minutes only to tell you that you have to wait two more weeks for your problem to be solved
2) a customer service call happening just for the sake of calling back, the customer advisor has no idea why is he calling the customer
2) a customer service call happening just for the sake of calling back, the customer advisor has no idea why is he calling the customer
by minnyska January 26, 2010