A
mix of confusion, disillusion and
despair after you purchase a premium service and receive a dismal product. Most often used in the context of
air-travel.
Bob was qantastic after he purchased business class tickets his flight from Wangaratta to Dubbo and then found himself on a Boganair flight sitting in-between a
sheila and two
chickens on the last row and arriving with a 3 hour
delay.