Quake120's definitions

flog

To give a customer of a technical support service that you, a technician at the service, are speaking to a suggestion that forces them to discontinue the call and lowers your call time or allows you to leave work, go to lunch, go on break, or talk to friends nearby. (i.e. Format and reinstall, call OEM, do a virus scan and call back, do windows updates, etc.)

"I need to flog this customer so I can go home!"

"I flogged that customer hard!"

by Quake120 June 26, 2004