Reverse Marketing

Reverse marketing happens when an organization’s planned marketing campaign results in negative consequences for their brand. The reason a brand is important is, in part, that it creates trust in that organization, which, in a for-profit business, results in higher sales. Reverse marketing works in the opposite direction.

“Coca-cola decided some years ago to introduce New Coke and stop producing Coke Classic based on blind taste tests that indicated younger consumers preferred the sweeter taste of Pepsi. What they didn’t take into account was the loyalty of Coke buyers to the classic formula. The result was a rapid climb down by the Company and massive reverse marketing.”

by ProfBruce October 31, 2009

Bootstrap Capital

Also known as self-capitalization, this is how most start-ups actually capitalize themselves. Sources of bootstrap capital include: soft capital (Mom/Dad/Rich Uncle Buck), home equity loans, supplier credit, consulting, credit cards, retainers, deposits, progress payments, receivables factoring, partners, sponsorships, guarantors, pre-sales, launch clients and more. Bootstrap capital allows the ownership to keep control of their own enterprises and not lose them to VCs and other debt or equity holders.

“Two former students decide to start a home building business. They have no capital so they: 1. find a friendly landowner who allows them to set up shop in a field and pre-sell homes with no money up front to the landowner (who gets paid when the homes sell); 2. they pre-sell 10 homes and take deposits of $20,000 per home so now they have $200,000 in their bank account; 3. they get 90 and 120 day terms from their suppliers so that the suppliers also get paid when the homes sell; 4. they take their 10 Agreements of Purchase and Sale and pledge those to the Bank for a LOC (effectively borrowing their clients' credit scores). After two years, they have $800,000 in the Bank and own 100% of the business. This example demonstrates five sources of bootstrap capital: supplier credit, pre-sales, launch clients, deposits and guarantors.”

by ProfBruce October 31, 2009

Non-Linear Selling

Selling in pairs or other combinations and for more than one year at a time, thereby decreasing the absolute number of deals required to sell out your inventory as well as increasing your efficiency and productivity.

If there are 200 signs in an arena and you sell them to sponsors in pairs for a term of two years each then you only need to make 50 deals per year to sell out your inventory instead of 200 per year--thus, you have reduced your workload by 75%. If you can further increase the number of multi-year deals for pairs of signs you can do per annum then your sales will increase at an ever increasing rate-- that is non-linear selling.

by ProfBruce April 20, 2011

always be closing

The three most important things in entrepreneurship are: sell, sell, sell. Good salespeople are always closing deals. They never forget to bring the contracts with them, never forget to ask for the deal and never forget to get their client's signature. They also understand that the true purpose of marketing is not really to sell anything but to build a brand and the true purpose of a brand is to build trust and the true purpose of building trust is to give the salesperson a greater opportunity to close the deal. After all, people like to buy from people they like and trust.

Here is an exchange between actor Nicky Katt in character as Greg Weinstein in the 2000 film, Boiler Room, with Giovanni Ribisi playing Seth Davis:

Greg: Now, now, listen to me. Even though you're not actually selling stock yet, I want you to remember the code we have here, okay? Did you see Glengarry Glen Ross?

Seth: Yeah.

Greg: Okay, do you remember 'ABC'?

Seth: Yeah. 'Always be closing.'

Greg: That's right. 'Always be closing.' 'Telling's not selling.' That's the attitude you wanna have, okay.

by ProfBruce April 21, 2011

Social Commerce

Where consumers band together online to influence, collectively, the price of a good or service, a form of social shopping and reverse pricing.

A website or mobile app that reduces the prices of its products or services for every like or tweet that potential customers generate as a group is using a form of social commerce. Or when consumers get their friends to buy a sufficient number of ecommerce coupons, they are engaged in social commerce. In effect, consumers are banding together online to influence the price at which they are willing to buy and companies are paying their customers to do their marketing for them.

by ProfBruce May 7, 2011

strategic investor

A strategic investor is someone who has a strategic reason for investing in your enterprise; that is, they have an over-arching interest in your success. You can find strategic investors by looking through your supply chain and your value chain. Even your competitors can be a source of strategic start-up capital if they are looking to you as a new co-opetitor.

Say you are bootstrapping a new home builder. A trade creditor (supplier) might extend credit to you for building materials and supplies or a client might give you a sizable down payment on a home purchase; in essence, each of them become a strategic investor in your business. Or say you are starting an athletic wear clothing business, department stores might give you a cash advance in return for exclusivity or a sports drink company might sponsor your line of clothing in return for co-branding opportunities.

by ProfBruce April 20, 2011