Definitions by Mikey "Brains"

Outside the oval 

Stepping outside the box is good for most. However, if you’re really an innovator you need to take it further and step outside the oval.

The box sits inside the oval.

Beyond outside the box.

In order to save his company Mike had to step outside the oval.

Outside the oval by Mikey "Brains" March 21, 2011

Servation

The unsuccessful attempt to combine the service and operations teams into a single business.

The servation team was unable to meet the customer’s expectation.

Servation by Mikey "Brains" March 21, 2011