The act of providing a product or service that is so inadequate that customers are left with absolutely no recourse and no alternative. Confined to enterprises having a monopoly, the business ethics of such an organization are reduced to the lowest possible minimum and are thus synonymous with excrement. When a company reaches xfinshity status, customers cease to report problems as doing so is futile. Since there is no competition, the organization thrives by collecting payments and ignoring technical problems.
My cable service is so xfinshity that I actually miss dialup internet... or .. Have you seen how xfinshity the comcast service is lately? My friend used to call them for technical support but he was hung up on so many times that his head perpetually twitches.
by jdiggidy August 5, 2016