Terribad money-grubbing lazy
game hosting company.
If you are able to get through to them via Support Ticket, they refuse to
help in any possible way.
Nexon also has a list of pre-written messages that they copy-paste when replying to a person's ticket due to their inability to use
keys other than Ctrl, C, and V.
Ex:
1. PERSON: Hello, I would like to report (
player) for harassment. (Insert Details & Proof)
NEXON: We are sorry for the inconvenience, being a fellow gamer I understand how hard this must be for you. However, we cannot do anything about the
player at this time, as you did not provide us with proof or details. If you feel there is still a problem, make a new ticket. /CloseTicket
2. PERSON: My account was locked for inactivity and I no longer have access to my
email, so i cannot reactivate my account. Could I get my registered email changed so I can reactivate?
NEXON: /AutoClose
3. PERSON: You guys are unbelievably
retarded.
NEXON: We are sorry for the inconvenience, but we cannot fix your problem at this time. Please resubmit your ticket if you feel there is still an issue. /CloseTicket