Critical Situation especially as it relates to computer software and hardware support.
I called Microsoft premier support and they sat on my issue for two days until they marked the case a critsit...then a team of S.W.A.T. nerds busted through the window of the computer room.
by yote September 30, 2008
When you call Microsoft Premier support, you get a lot faster resolution if they mark the incident as a critsit
by yote September 03, 2008