A group of companies with similar products who intentionally confuse customers instead of competing on price.
Scott Adams introduced the word confusopoly in this <i>The Dilbert Future</i>. The word is a combination of confusion and monopoly (or rather oligopoly), defining it as "a group of companies with similar products who intentionally confuse customers instead of competing on price". Examples of industries in which confusopolies exist (according to Adams) include telephone service, insurance, mortgage loans, banking, and financial services.
by BStrand June 13, 2009
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