1. A low-level official who wields great power in a bureaucratic system -- the opposite of an "overloard."
2. Someone who can make your life miserable by enforcing obscure rules and regulations in a sadistic manner.
3. The true power brokers of bureaucracy.
2. Someone who can make your life miserable by enforcing obscure rules and regulations in a sadistic manner.
3. The true power brokers of bureaucracy.
Don't upset Marvin! He's the Underlord of the insurance claims division. With one click of a button, he can double your premiums or deny you coverage.
by Peter Kobs December 11, 2009