A more polite version of RTFM.

Problem
Between
Keyboard and
Chair

In other words, the user is an idiot.
Caller "My computer is broken"
Helpdesk "What seems to be the issue?"
Caller "It doesn't work"
Helpdesk "Could you be more specific"
Caller "I've tried everything and it won't let me in"
Helpdesk "I think there's a PBKC. Have you tried turning it off and on?"
by evel_knievel December 19, 2008
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