The RN on the phone was more concerned about going home on time then helping a patient with chest pain. What a Nursebag!
Most Notorious Example of a Nursebag is: Nurse Mildred Ratched is the head administrative nurse at the Salem, Oregon State Hospital, a mental institution where she exercises near-absolute power over the patients' access to medications, privileges, and basic necessities such as food and toiletries. She capriciously revokes these privileges whenever a patient displeases her. (From Wikipedia)