| 1. | Malprovement | ||
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A malprovement is what happens when something that is "upgraded" or "improved" turns out worse than before. Some of the malprovements made to the program were changing it to a web-based application, requiring a login and password, and the extended wait times for each web page to download the unnecessary directories while trying to get to the form I'm looking for when before, all I had to do was open the program.
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