Term used to describe a scenario where one uses as little effort as possible. Another term is to "Friis one out". This occurs when little if any information is exchanged. The only information which can be conveyed is that which has been typed while the cust was on hold. "Friis" can be used weather the report is filed or not. Meow, Meow, Camaros are fast!
It was 5:30 so I decided to Friis one out with the F2 function.