transitive verb
: to mistreat or exploit through extortion, trickery, or unfair actions; especially : to deprive of or cheat out of something due or expected

From Ouya - a Kickstarter campaign launched on the promise that its backers would receive the device before public launch. Despite massive protest from those, who months after public launch, still have not received what they paid for, there has been no attempt at remedy or resolution of the outstanding issues.