Patient Experience PX is trained to the masses. Its suppose to prevent coworkers from being dead inside and not acting bitter as f to patients. They typically use fempathy statements aka empathy statements that come across bitchy. It's called acting PX'Y
Patient Experience employees be like..

Hi Sue its great to see you! I can see that you look upset.

Sue: You dont see shit mf! Get the fuck outta with that fake PXe bs!
by Joemmack May 14, 2019
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