Top Definition
the frustration experienced when dialling a large organization to speak to a real person about a specific query that isn't covered by the maze of multiple automated options, and / or the voice recognition system can't understand you
I just spent at least 10 minutes in voice-prompt hell trying to speak to someone about my traffic fine, only to discover at the end there's an option to press zero to speak to a real person
by Peter Greenwall July 04, 2011

Free Daily Email

Type your email address below to get our free Urban Word of the Day every morning!

Emails are sent from daily@urbandictionary.com. We'll never spam you.

×